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FAQ

How Does it Work?
mcdougallbay.com is primarily an online auction website. Once users have registered an account, they can bid on any listed item; any time, anywhere.
 
How do I register?
 
How do I bid online?
 
What is meant by "Reserve not Met"?
 
What is meant by "Unreserved"?
 
What is meant by "Times the Bid Price"?
 
What are your hours of operation?
 
Can I retract a bid?
 
When can I view my items?
 
When can I pick up my items?
 
What if i'm the successful high bidder on a reserved item?
 
Why does the auction close time keep extending ten minutes?
 
What are my payment options?
 
What is the buyer's premium?
 
Can I get my items shipped?
 
How do I accurately determine Item condition?
 
Where are your office locations?
 
What do I do If I forgot my username and/or password?
 
What is A Max Bid and how do I place a Max Bid?
 
Why am I blocked from bidding?
 
Who do I call for assistance?